4myscheme

Terms and conditions of use

The 4myscheme website is provided by BBS Consultants & Actuaries Ltd (BBS) for use by its clients and their authorised third parties. 4myscheme can be made available to all of BBS's clients. If you believe you should have access to 4myscheme (but have not received a registration code to use the service) please call 0117 937 8700 and ask to speak to your Account Manager.

All content throughout the 4myscheme website is copyright of BBS Consultants & Actuaries Ltd.

BBS reserves the right to change or vary these terms and conditions of use at any time.

Definitions

‘We’, ‘Us’, ‘Our’ means BBS

‘You’, ‘Your’ means the individual who is using the 4myscheme website

‘4myscheme’, ‘Website’, ‘Service’ means the 4myscheme website

Website availability and information

We will make every effort to provide you with continuous access to the 4myscheme website but cannot guarantee its availability at any time. If you are unable to access the website and need to use the functionality it provides, please call 0117 937 8700 and speak to your Account Manager.

4myscheme is provided on an ‘information only’ basis. We will use reasonable effort to ensure the information provided through 4myscheme is current and correct. However, we cannot guarantee that all information will be error free. In particular, certain information may be based on that provided by a third party and we are not liable for any inaccuracies, errors or omissions in the information they have provided.

Membership data

4myscheme provides access to membership summaries and reports. These reports are made available using standardised code (applicable to all schemes) that relies on the data being complete and being held consistently. In some instances BBS has to store data on its administration system in a non-standard way to meet the particular design features of the scheme. BBS occasionally holds data in other media (for instance in bespoke databases) or there may be data omissions (for instance where the previous administrator has provided data in hard-copy format only).

The data provided in these reports should not, therefore, be used as a basis for undertaking any actions without first seeking confirmation from BBS that the data is suitable for such action. BBS cannot be held liable for any expense, liability, loss, or penalty resulting from the use of such data.

Security

You are responsible for ensuring your login information (such as your username and password) are kept secure. You must not disclose your login information to anyone else. We recommend you change your password on a regular basis and do not use the same password for 4myscheme as you use for any other online account. Any instructions sent or actions undertaken through the website using your login information will be treated as a genuine request made by you.

If you think your account information has been compromised please change your password and then contact BBS immediately on 0117 937 8700 to notify us of the problem.

Contact details

Any requests made or actions undertaken through 4myscheme will be confirmed to you by email. It is your responsibility to keep your email address up to date. Email confirmations will be sent to users whenever any of the following occur (this list is not exhaustive):

  • you change your email address which you use to log in to the site (in this situation an email will be issued to both the old and new email address)
  • you change or 'reset' your password
  • you upload a file
  • you submit a member administration request or query

If you receive an email from BBS or 4myscheme but you have not undertaken any transaction or sent us a request through the website then it is likely your account information has been compromised. Should this occur, please change your password and then contact BBS immediately on 0117 937 8700 to notify us of the problem.

Version 1. Last updated: 07/04/2016.